Privacy Policy

Last updated: November 1, 2026

DigiSmart Digital Academy (“DigiSmart”, “we”, “us”) is committed to protecting the privacy of everyone who uses digismartdigitalacademy.com. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It is intended to comply with the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 of India.

1. Information We Collect

  • Account information: your name, email address, phone number and password when you register.
  • Purchase information: billing name, address and order details when you buy a course. Card, UPI and bank details are entered directly with our payment partner (Razorpay) and are never stored on our servers.
  • Learning activity: courses enrolled, lessons completed, quiz results and certificates issued.
  • Technical information: IP address, browser, device type and cookies, used for security, login sessions and analytics.

2. How We Use Your Information

  • To create and manage your student account.
  • To deliver courses, videos, quizzes and certificates you have paid for.
  • To process payments and send invoices and order confirmations.
  • To protect our content, including detecting shared accounts and unauthorised access to course videos.
  • To provide student support and respond to your enquiries.
  • To send course updates and, only with your consent, promotional messages.
  • To comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run the academy, and only as far as needed:

  • Razorpay – payment processing.
  • Bunny.net – secure video streaming for course lessons.
  • Hosting and email providers – to run the website and send emails.
  • Franchise education partners – only when you enrol in a franchise course, so they can admit you and issue certificates.
  • Government authorities – when required by law.

4. Data Security

We use HTTPS encryption, secure payment processing and access controls to protect your data. No method of transmission or storage is completely secure, but we work to protect your information and will notify you as required by law if a breach affects you.

5. Data Retention

We keep your account and learning records for as long as your account is active, and purchase records for as long as required by Indian tax law. You can ask us to delete your account at any time.

6. Your Rights

  • Access and correct your personal information from your profile, or by contacting us.
  • Withdraw consent for marketing messages at any time.
  • Request deletion of your account and personal data, subject to legal obligations.
  • Raise a grievance with our Grievance Officer (details below).

7. Cookies

We use cookies to keep you logged in, remember your preferences and understand how the site is used. You can control cookies through your browser settings; disabling them may stop the login and course player from working.

8. Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices; please review their policies before sharing your data.

9. Children’s Privacy

Our courses are intended for users aged 18 and above. Users under 18 may use the platform only with the consent and supervision of a parent or guardian.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date above shows when it was last changed.

11. Contact and Grievance Officer

DigiSmart Digital Academy
Shine Villa, Kallambalam, Thiruvananthapuram, Kerala – 695605, India
Email: info@digismartdigitalacademy.com
Phone: +91 9605 19 9505